Club Membership Conditions:
- A 15€ monthly charge will be charged on your credit card as of signing up
- The Club Membership discount cannot be used with any other discounts or discount programs
- There is no minimum order for a minimum for EU countries
- Not redeemed membership payments will be refunded. An administration fee of 10€ will be applicable.
- Club Membership can be cancelled or placed on hold if you wish. Just contact us and we will make the arrangements
- By placing an order you also confirm that you are at least 18 years old. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately our couriers will be unable to leave the wine.Membership orders cannot be part of any other discount advantages
- We shall not be liable for any delay in delivering your order if that delay or failure is caused by circumstances beyond our control such as, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, fire, flood, storm or Act of God, failure of ISP or telecommunications provider in connection with the performance of this Agreement.
- For deliveries to the USA only wines with alc° > 14% are available for the moment. other countries see below. There is a minimum order of 24 bottles and therefore we will include shipping charges. VAT is not refundable.
- For Switzerland VAT will automatically deducted from the invoice, however local taxes are to be paid by the receiver of the goods directly to the Swiss customs. Free shipping as of 50€, 8€ participation fee in shipping charges for orders below 50€
What if you didn’t like our wine?
- If you buy any of our wines and you don't like a bottle, we will credit your account with credit for the amount paid for that bottle.
- If you have bought a whole case of one particular wine, then we will credit your account with a credit for the price paid for the whole case, as soon as we have collected the remaining wine from you, provided of course that you have only drunk one bottle from the case
- The return of the goods will have to be in the original shipping package and return shipping costs will have to be paid by the customer.
- Right To Terminate - This customer promise is here for the good of all of our customers. If we feel that it has been abused, we reserve the right to close your account, by inactivating it, once we have met our obligations. If we do inactivate your account, and you choose to make another purchase, whether through that account or any other, then our obligation to you for any claim will be limited to your statutory rights and we will not be bound to deliver this customer promise.